The 3 C’s You Need to Know to Get New Clients for Recruitment Agency

The 3 C’s You Need to Know to for Recruitment Agency

Throughout the years when I was doing recruitment I saw a trend where the recruitment consultants are having extreme difficulties in getting new for themselves. Even until present, the same thing seems to be happening.  Well I do not know how their senior taught them but apparently I can see that many of the recruitment consultants are still using the old fashion method of getting new .

The good news is that with technology available ,we can sweep all the old methods of getting clients and let’s do something more interesting, I call it the 3C Rules of Generating new Clients for Recruitment Agency.

Consolidate – You will need to collect data from as many places as possible, such as namecards, directories, suppliers, ex-customers, etc etc etc…..Anyone can become a client, YES anyone. Do not be judgemental and decide that they are not a potential client. Even though they may not be a client now, you never know who they know may need your services.

Personally, how I do the consolidating process is that I focus on using emailing as the main channel of communications. Hence, I only collect email address and their names. Anything else I will not focus on.  Once I have collected at least 1,000 or more, I will start to do the next C.

Communicate – Upon consolidating of the data, I will send the list on the services available and will continue to update them with what are available almost every week. You see, the best part about email marketing is that I need not have to spend hours to call them; it just takes me a press of a button and BINGO!

If you do it right, you can expect to get about 10-20 enquiries from the list itself, hence every day I will focus on the 10-20 of them and definitely will be able to close many cases every week! For the last few years I have consolidated over 300,000 email database which are very active. Imagine if you are only working on 1% of the list…..you will be super busy!

Connect – Clients are human and you must always position yourself in such a way that they are your partner. When you do that, the clients will treat you as a friend rather than just another supplier. Here is what I meant by CONNECT, for example, when I see that there is something wrong with their websites or email signature, I will notify them.

Connect with them via facebook, linkedin, twitter etc….CONNECT with them as much as possible, if you see a video from youtube that is worth watching, send it to them. If facebook notify you that it is their birthday soon, send them a note….you see, you can go all the way to connect with them. With this connection, you will be able to retain them further and longer! That is most important!

Getting client is easy, retaining them is the difficult part, in the FSRI that I written, it shows the specific way to hang on to clients and even candidates. It also teaches you how to generate new businesses even without clients orders! Well thank’s to C-Marketing indeed. Anyhow wish all the consultants a great journey in this recruitment industry. It’s going to be a bumpy ride ;)

Dougles Chan is a recruitment Guru and also a Web Sales Expert that assist clients in their business needs in recruitment and sales, specialised in creation of sales, leads and traffic in many industries including employment agencies, advertising agencies, gifting industry, education industry, training industry, software industry and many others. His clients comes from Singapore, Australia, United Kingdom, USA, South Africa, Germany and many other countries.

He is the author of Job Seekers Power Manual and recruitment agency manual –Financial Success in Recruitment Industry which had received tremendous praises from job seekers and CEO and Directors of companies all over the world.

If you are seeking for someone to brand and create more sales and generate leads for your side, you can speak to Dougles Chan to see how you can use the latest technology to your advantage. He will be able to blend in the most effective way with the least cost to get things done at the shortest time. Dougles can be contacted at dc@dougleschan.com or you can contact him at +(65) 93880851      

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    Can a Bucket of “ORANGES” get the business for a recruitment agency?

    This January 2011, I had the privileges to assist PurpleClick Media Pte Ltd in their mass recruitment for their personnel for their expansion plan for 2011.  Having a target of about 60 pax within 2011 is kinda challenging but achievable task…anyway to get 60 pax and doing alone by myself along is not easy task by myself hence I engaged a couple of recruitment agencies to assist in this exciting project.

    Of course, when I approached the agencies, many of them are too happy to see me because I am giving them businesses! Many of them do not know that I came from the same industry and knows the tricks and secrets inside out. Many tried to “con” me and made me give them exclusive but hey, currently in this market – What is exclusive? Come on…it does not happen that way and some of them even want to charge me 150% of the one month salary (Minimum) per candidate. Of course I brushed them off and many of them who tried to “con” me were not successful.

    Having shortlisted the few of the selected ones, I worked with them intensively and try my best to get the job done…during the process I notice something very interesting…..

    Some agencies passed me the following items :

    -          Their corporate cups which is light GREEN colour

    -          Corporate Calendars

    -          Corporate Mouse pads

    -          Corporate Note pads

    -          Corporate pen (Cheap looking type)

    -          Stacks of corporate portfolios (Which I hardly read. : p)   

    In my mind, I was asking myself, I am not interested in your “gifts” I just want to get the job DONE! And also I asked myself, can’t they think of something more innovative and personal?

    One sunny day I received a call my an agency saying that they will be sending me a bucket of “ORANGES” as Chinese New Year is coming soon…well….yes it’s time for Chinese NEW YEAR….I believed such gesture should be done by many agencies but I was WAY wrong….in fact, with all the agencies I am engaging, only ONE of them have done that (Which is to send oranges to client, it’s a tradition to exchange oranges to give good luck to each other)–  If I am not wrong their company name is call OrangeTREE…something like that…(Is it why their company name has an “ORANGE” …I wonder…)

    Anyway, they gave me a surprise 2 weeks later…they visited PurpleClick office and pass me 1 BIG box of cakes and puffs from Bangawan Solo, I was very surprise and thanked them for their gesture…I pass the cakes and puffs to the Purpleclickers and many of them enjoy the yummies….. (No other agencies had done that)

    Well, this company really gave me surprises and they did show the “extra mile” where the government is always encouraging…..I will pay special attention to this company from that day on….

    Two weeks passed, I received zero good recommendation of candidates…. Four week passed, nothing happens….hmm…something is wrong….and there were no follow up from them after that….

    Eventually I gave the business to others who are able to recommend me better candidates…

    What can we learned here:

    1)      The action from the agencies who tries to impress are doing their job, but doing a job compared to doing with a heart is a whole different story altogether. If you just send the gifts to the client because it is a standard procedure from the company or part of the branding process, then it will be a complete failure because your smile and your eyes WILL not show that you are 100% sincere about it. Your eyes will betray you when you pass the gifts to your .

    2)      Going the extra mile is great, but you must follow up and follow through…without the final positive actions, no matter what your initial actions are, it will not produce any positive results at all. Key action – Follow up and Follow through.

    Dougles Chan is an independent consultant that assists recruitment agencies in generating new clients and candidates, using the innovation strategies on C-Marketing, V-Marketing, T-Marketing, they can create viral and substantial results to ensure success in the recruitment industry. He is also the author of Job seekers Power Manual and Financial Success in Recruitment Industry.

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