3 Reasons Speakers Fail to Hit the Mark

My prolific author and speaker friend Jeff Davidson and I had a conversation about some of the way speakers fail. Hope you enjoy some of the ideas Jeff wrote on the subject.

There are many ways to successfully deliver a presentation and many more to fail at it. Here are three common mistakes that speakers make, professional speakers included; all three have to do with a lack of adequate preparation.

  1. Not Understanding the Assignment
    Before ever leaving your own office, it is critical to understand why you have been scheduled to speak to this group at this time. Such understanding necessitates that you read about the organization, get information about the audience’s current challenges and hot buttons, and learn what the meeting planner has in mind for the presentation. Five-minute conversations over the phone with a meeting planner do not tend to supply you with all you need to know in that area. If you’re a celebrity speaker, you are brought in so that people in the audience can go home and say “I saw so and so.” It barely matters what you speak about as long as you are semi-coherent and don’t offend the group. From the rest of us, however, the people in the seats desire to hear ideas and concepts that directly relate to the professional and personal challenges they face. Or, they want to hear about issues of universal importance, i.e. affecting their communities, state, nation, or the planet. The only way to come armed with the proper information about the scenario and setting is to spend at least an hour researching the group and the situation.
     
  2. Failing to Know Your Audience
    Beyond understanding the setting and why you are invited to speak, knowing the audience is itself an art and a science. * Who are they? * What is their age range? * What is their educational background? * How long have they been with the organization? * What is this particular meeting designed to do?
    Probe even further. How far have they come? Do they know each other or are they assembling for the first time? What will they hear before and after the presentation? What did they hear last year or at a similar meeting? How would they like to feel and what would they like to “get” as a result of your presentation–when they leave the room, how will they be changed? As you can quickly surmise, the answers to these questions are not ones that you can intuit. You have to ask the meeting professional who hired you, the movers and shakers who will be in attendance, and other key operatives of the organization. This usually requires an email or fax request, sometimes reviewing the questions by phone since your contacts will be very busy. Unless you find answers to these types of questions, and there isn’t much more that you could know, don’t accept the presentation. Without this information, your presentation may hit the mark if you are incredibly lucky, but chances are that you will simply dance around the periphery of what you need to do and say to be successful. If it’s a one-time presentation, and you don’t intend to do much more speaking, you’ll probably be able to get away with this. If you want to speak professionally, however, there is no effective substitute for “knowing the audience.”
  3. Not Arriving With Sufficient Clearance Time
    Whether your presentation is across the world, across the country, or across town, increase your probability of success by arriving in plenty of time. This may require coming in the night before you’re scheduled to present. When you arrive early, you gain a considerable advantage which can often be the make-or-break factor in the success of your presentation. You get to settle in, calm down, check out the facilities, walk the room, talk to people, check out equipment, and arrange things. In doing so, you give yourself the edge over the speaker who arrives “just in time.” These days, with affordable mobile technology, you can be productive all day long wherever you are, so arrive early!

By Patricia Fripp, CSP, CPAE

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    Top 10 Suggestions of Giving a Speech

  • Write your own introduction.
    Probably someone else is going to introduce you. Write the words yourself, making it brief, pertinent, and emphasizing your credentials.
  •  

  • Know your audience.
    Make sure you know exactly who is going to be in the audience, why they are there, and why they invited you to speak.
  •  

  • Check the setting.
    Go to the facility early to make sure you’re comfortable in the surroundings. Check the microphone, lighting, audio/visual equipment, and any other factors that may affect your performance. Meet the audience members as they arrive, this is a great way to build rapport and a captive audience.
  •  

  • Start with a bang.
    The first thirty seconds have the most impact. Don’t waste these precious seconds with “Ladies and Gentlemen” or a weather report. Come out punching with a startling statement, quote, or story.
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  • Use humor with caution.
    Don’t start with a joke unless you are absolutely brilliant at it. If you bomb, you’re going to lose any credibility you have. And if your only humorous material is at the beginning, the audience will be disappointed when you become serious.
  •  

  • Limit your topics.
    If you’re giving a half-hour speech, don’t expect to tell the audience everything you know. Pick two or three important points. Embellish your points with story and examples.
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  • Structure your information.
    You and your audience will remember your points better if you have a clear outline. For example, start by saying, “Here are the five questions I’m asked most.” One great structure is the three Alcoholics Anonymous statements: “This is where I was” — “This is where I am now” — “This is how I got here.” (You can reverse the first two, beginning with where you are today and then contrast it with where you started from.)
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  • Use handouts.
    If your presentation involves statistics and analytical data, put them in a handout that the audience can refer to. Don’t bore them by reciting a plethora of numbers. Stories are what make a talk memorable and lively.
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  • Don’t read your speech.
    Look your audience in the eye. Write down key points or statements so you can refer to them, but deliver the rest of it spontaneously making eye contact. Practice with a tape recorder or in front of friends and family. After every point, ask yourself, “Who cares?” If no one does, omit it.
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  • End with a bang.
    Write a strong and memorable closing statement or vivid example. Then memorize it so, no matter what distractions may occur, you can always “bring it home.” When the time comes, deliver your closing line directly to the audience, then accept their applause
  • By Patricia Fripp, CSP, CPAE

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