15 Powerful Ways to Grow Your Business This Year

  1. Notice more.
    Grow your awareness (of money, needs, expenses, what’s coming, what’s working, where gaps are…). Know where you stand.
  2. Give more than you have to.
    Practice up-serving not just “up-selling,” (exceed your customer’s expectations). Grow your impact on customers. The quickest way to get a raise is to give your customers and your company a raise through your performance.
  3. Grow your profit per sale/account.
    Provide more value to the customer at an even lower cost to your company. Customers are assets, invest in them constantly.
  4. Grow your ability to deliver value.
    Increase your possibilities (available credit, experts, investors, colleagues, partners, advisors, connections and ways to connect). Grow your technology. The better your tools, the better your results. Seek resources which can speed or refine your ability to deliver value.
  5. Grow your freedom and flexibility
    (low inventory of materials, high availability to deliver, high inventory of sales to come). Stay financially light on your feet. Grow your savings and investments.
  6. Grow your existing markets.
    Do more business with current customers and further penetrate each market.
  7. Grow your image and market presence.
    Gain more share of mind. Improve and enhance your reputation as a true professional.
  8. Grow your pipeline.
    Build a larger and better reservoir of future customers. Do next year’s prospecting now. Identify more qualified buyers.
  9. Grow your inner circle (your closest contacts).
    Take extra good care of the primary people in your career. Help them grow. Acknowledge them often. They’ll become even better resources for you.
  10. Grow your virtual work force.
    Find talent that can expand your capabilities without increasing your payroll expenses. Form strategic alliances and connect with expert vendors and colleagues.
  11. Grow new markets.
    Get outside your usual channels. Ask, “who else could benefit from what we do?” Expand your thinking.
  12. Let others sell for you.
    Grow your referrals. Seek new testimonials and endorsements. Capture examples of how others have benefited from what you do.
  13. Serve your community.
    Be a responsible citizen. Make the places where you live and work better because you and your business are there.
  14. Grow your industry.
    Advance the craft in what you do. Join your industry association. Write articles, teach others, and support your profession.
  15. Grow your caring, compassion and sensitivity.

Become known as someone who genuinely cares about making a difference. If you don’t care about others why should they care about or listen to you

By Jim Cathcart, CSP, CPAE

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    Self-Knowledge: The Key to Preparing for Competition

    Self-knowledge has always been the key to preparing for competition. Knowledge of your attributes, abilities, interests, strengths, weaknesses, and traits is essential to riding the front end of the wave of change into the new century. To fully assess your own talents, realize that studies confirm that what we love and do well as children continues as our latent or manifest talent as adults.

    Examination of your weekend or evening interests might reveal a gem of potential you can apply to your vocation. I strongly suggest you don’t unthinkingly relegate what you love to do for yourself solely to hobbies. You might make it, or at least integrate it into your life’s work.

    The acquisition of knowledge, which is the new global power, is a lifelong experience, not a collection of facts or skills. Not long ago, what you learned in school was largely all you needed to learn to secure a career. With knowledge expanding exponentially, this is no longer true. Hundreds of scientific papers are published daily.

    Every thirty seconds, some new technological company produces yet another innovation. Your formal education has a very short shelf life. Lifelong learning, once a luxury for the few, has become absolutely vital to continued success. Continue gaining expertise and avoid thinking like an expert.

    Action Idea: An excellent benchmarking exercise is to spend a weekend with key associates or family members and dust off your childhood memories. Remember what you really enjoyed and wanted to do most as a child. The next activity in assessing your interests is considering your current ones. What do you most enjoy after work? What do you most want to do on weekends and vacations? What are your hobbies? Can you bring more of what you enjoy into your business life?

    Action Step: Increase your reading, writing and vocabulary proficiency. One of the most important qualities of successful leaders is an ability to express thoughts and knowledge. Research by management and human resource experts confirms that no matter what the field of employment, people with large vocabularies—those able to speak clearly and concisely, using simple as well as descriptive words—are best at accomplishing their goals. Well-chosen, carefully considered words can close the sale, negotiate the raise, enhance relationships, and change destinies.

    In a world of e-mail, fax dispersal, voice mail, sound bites, concise reports, business plans, and meeting briefs, the individuals who can articulate their goals, substantiate their claims, and support their visions will own the future. In the 21st century, literacy will be the major difference between the haves and have-nots.

    Why do fewer than 10 percent of the public buy and read nonfiction books? One reason is that many would rather get home than get ahead. They are motivated to get by and get pulled along by the company, the economy, or the government.

    Another reason is that many individuals believe that information found in books, computer programs, and training sessions has no value in the business world. How self-deluding!

    As the new tools of productivity become the Internet, the Digital Versatile Disc, direct digital download of text, audio and video, and the combination of the interactive computer with telecommunications, the people who know how to control the new technologies will acquire power, while those who thought that education ends with the diploma are destined for low-paying, low-satisfaction jobs. In almost the blink of an eye, our society has passed from the industrial age to the knowledge era.

    Increase your reading by 100 percent. Decrease your television watching, and that of any children in your family by 50 percent. Surf the Internet and subscribe to book summaries, or download free chapters from different sources. By reading book summaries, you can gain the essence of all the top business books in a very brief period of time.

    Action Idea: Read at least one book each month, and listen to at least one additional audio book or education series during commute or down time.

    Knowledge is the new power. And literacy is the door to knowledge.

    Denis Waitley

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