The Death of Recruitment Agencies – It is here!

Singapore Headhunter Article by The Recruitment Guru – Dougles Chan

The Death of Recruitment Agencies – It is here! 

One of the recruitment agency boss proudly told me that he had more than 10 telemarketer to do business development and generate new clients and seek my professional advice on how to make it better.
The only sentence I gave– Close the department, you are wasting your money and your table space in your office.

He argued, many agencies are doing the same thing and my ex-boss were doing that and it seems to be doing well….

How to Start a Profitable Recruitment Agency

My explanation to him:

1)      You paid over $1500-$2000 to the Tele-marketers per month and the business they generated is fine but it is not good enough. The numbers that generated from Telemarketing compared to the ROI is very low. You may able to generate 3-5 new business per day per tele-marketers….but still not good enough, here’s why..

2)      With the Market Tumors in the recruitment industry, 90% of the business the telemarketer generated will not be fruitful. Less than 2% will generate good income.

3)      With the 2nd Market Tumors and the 3rd Tumors, your ratio of closing overall is 1/1000, which is to say that you will need to have 1000 job assignment to close 1 case!

4)      With the problem in point 1,2 and 3, your total sales compared to your expenses will not be profitable.

I asked him a question:

Whatever other people are doing NOW, it does not mean it is workable, if ALL the recruitment agencies are doing the same thing and the number of clients are “constant” so who will be the ultimate winner? Or loser?

I further explained to him that with a change in tactic show in my book, Financial Success in Recruitment Industry, he is able to eliminate the First Tumor and reduce the 2nd Tumor to a ratio of 1:3, hence overall closing ratio is still 1:3, therefore compared to 1/1000 to 1/3, he is a much happier person because the consultants need not have to work long hours and the agency is able to close more cases compared to last time. Of course, taking away the whole department of telemarketing department cut his expenses by over $20,000 per month, meaning that he is earning extra $20,000 per month!!!

I do hope that many recruitment agency will realized that whatever they are doing now is NOT WORKING and it will continue to be that way for many years. Until one day the sales are lesser than the operating cost, it will be too late….mark my words…when the time when you remember this article and come back to read this, most likely it will be too late….

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What to get more clients for your recruitment agency? Here are some practical tips that really works. I have compiled 6 proven ways to get new clients for recruitment agency, all of them had been used and tested during my … Continue reading

Can Manpower and Recruitment Companies Really Make Money in the Industry?

business-recruitmentAlmost every week, I will be approached by many agencies and companies who are involved in the recruitment in manpower business and many times the following issues had surfaced and need help in the followings:

1)      Not able to hire the right recruitment consultants

2)      Not able to find enough clients

3)      Not able to find candidates

4)      Not able to generate more sales to cover the rental and overheads

5)      The company books are in the red

6)      Unable to retain recruitment consultants

7)      Simply do not know how to do the business at all as they have absolutely no experiences.

8)      Do not know how to expand the company to another level

Apparently, if you were to look at all the issues above, it really boils down to few key points that we can focus the key points to ensure that the problems can be solved, if most of the problems are solve, the probability of the manpower Company making money will be higher indeed.

Here are some proven solutions that can solve some of the problems above:

1)      Positioning – You will need to position yourself as a speciality in a certain industry so that the clients and candidates will have more trust on you. If you are just perceived as one of them out there, many times you will not get very good responds.

2)      Branding – Make some effort to create a good logo, if possible get a graphic designer to do it. Usually it is not very expensive if you know where to find it. Some of them will as for a few hundred dollars or even thousands of dollars if they are famous, but generally speaking, it will cost less than $100. Let me know if you need any help, I can get it done in less than $100.00

Beside logo, get involve in social media such as Linkedin, Facebook and Twitter, in fact, the more the merrier but stay less than 10 social media as too many also make it confusing.

3)      Have a great website – Client and candidate will go to your website and make some judgement about you before giving you the business or sending you the resume. If you do not have a great website, make one or get someone to do it. Let me know if you want to get one professional website done in less than $400.00. If you do not have any website, go and do it now!

4)      Using Technology – Email marketing, social media and other software available in the market are there for you to use to make your productively higher by at least 10 – 1000 times better if you were to do it using traditional methods. If you are still lagging behind, it is time to look at it deeper.

5)      Soft Skills – To engage with clients and candidates, you will need to speak fairly well, good in presentation and negotiating skill. If you are lack in these, even if you have the best client and candidate, it will not stay with you forever.

6)      Leadership Skills – To build and retain a team, you need to have a good leadership skill, this can be learned and nobody is born a leader, hence if you are not skilful in leading, you can learn, starting from now…

7)      A Mentor or Adviser – The problem with human is that they always think that they are the best in what they are doing, the issue is that they do not know when they make a mistake and until things happens then it will be too late, hence it is always better to hire someone who has more experience or expertise in the area to advise you to see how you can do things in a better way.

The recruitment industry in manpower definitely can make money if and only when you know what and how to do. They are many ways to complete a deal in a shorter cycle if and only you know how and what to do…

Till then…

Dougles Chan is the author of Financial Success in Recruitment IndustryRecruitment Consultant Winning Formula & Job Seeker Power Manual. He is the advisor for his clients who want to push their company or agency to a higher level. He mentors and trains individuals to personal success in recruitment business. He can be contacted at @ (65) 93880851 or email to dc@dougleschan.com

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